Contact
Three ways to reach us, and which one to pick
There is no contact form on this site. A lockout cannot wait for somebody to read a form, so every channel here reaches a person directly.
Open 24 hours · 7 days
Channels
-
Phone
+34 678 583 290
For anything urgent. Locked out, a key snapped, a door forced, a guest stuck at reception. Answered at any hour, every day.
Call now -
WhatsApp
+34 678 583 290
For photos and your location. A picture of the lock and a pin of where you are answer most of our questions. Also the easiest way to authorise work in writing.
Open WhatsApp -
Email
For written quotes and planned work. Property lists from managers, hotel maintenance requests, invoices. Not for emergencies: nobody watches an inbox at 3am.
Write an email
Practical
Before you ring
| Phone line | 24 hours a day, 7 days a week |
|---|---|
| Languages | English and Spanish |
| Payment | Cash, Card, Bizum. Price agreed before we travel. |
| Based in | Benidorm (03501). No premises open to the public. |
Have to hand: the building and street, the floor and door, and whatever proves you live or are staying there. If it is urgent, the emergency page says what to tell us first. The neighbourhoods and towns covered are listed on the coverage page.
The fastest route is still the phone
WhatsApp comes a close second, especially with a photo of the lock and your location.
Open 24 hours · 7 days